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Join Jennie Hitchcock, President and co-founder of Compass Healthcare Consulting, on

Thursday, August 27th at 11am EST.

Why partner with Compass

Compass Healthcare Consulting is small firm with deep roots in operations, administration and consulting. Our team has an extensive track record in compliance program support and development, coding, billing and clinical documentation review, and revenue cycle management.

Compass provides no nonsense solutions that provide a clear path to operational improvement. Partnering with Compass means peace of mind for providers, professionals, and investors. Regulatory compliance and risk management are ever-changing and are increasingly important. We understand that the situations you face are unique, and we approach these challenges and opportunities to individually tailor solutions that best serve you.

We are a virtual team of seasoned professionals who understand synergy and collaborate with your organization at every level. Our client arrangements are customized to provide predictability with a subscription model, fixed pricing or per project pricing. Since it's formation in 2010, Compass has served clients in over twenty states. Compass is a Certified Women Owned Small Business.

About Us

Healthcare Industry Focus
New Risk Assessment

Subject Matter Expertise

Revenue Cycle

Due Diligence 2

Practice Specialties

Site Assessment

Representative Clients



Coding, Billing and Clinical Documentation Review

Our team of coding professionals deliver value that exceeds the typical "coding audit" by drilling down to identify potential risks and opportunities and deliver customized education to providers, scribes and in-house coders. Our team has the expertise to navigate the complexities of value-based payment metrics. We tailor our summary findings to executive, finance and investor audiences.

Site Risk and Compliance Assessment

Our proprietary risk and compliance assessment has been developed to provide peace of mind in knowing that each location is effectively addressing regulatory requirements and managing key business risks. Our comprehensive assessment identifies site specific issues in high risk areas, including HIPAAOSHAEEOADACDCHuman Resources and Clinical Safety, with customized deliverables that include an enterprise level summary and actionable work plans for each site.

Private Equity and Investor Support

Our depth of experience in medical practice acquisitions, revenue cycle operations, and all aspects of the diligence process, enables us to assess actual value, identify potential risks, and facilitate informed decisions for investors or sellers. Our diligence support includes billing, coding, and clinical documentation review, operational review of key areas such as human resources and revenue cycle, and cataloging a detailed inventory of fixed assets and FMV estimate to support the transaction. 

Our Team


Jennie Hitchcock

Co-Founder, President


(888) 376-1082 x 3

Jennie is responsible for strategic leadership and oversees coding, compliance, risk management, and due diligence. She has worked within the healthcare industry since 1986, serving in progressively sophisticated executive, administrative and consulting capacities. Her focus includes operations, information technology, regulatory compliance and business office functions. Jennie earned her B.A. in Organizational Behavior from Rollins College. She holds Certified Coding Specialist - Physician-based (CCS-P) credentials from AHIMA as well as Certified Medical Practice Executive (CMPE) from MGMA. 


Alan Hitchcock

Co-Founder, COO


(888) 376-1082 x 2

Alan is responsible for internal operations, human resources, payroll, benefits, and accounting. He also performs on site diligence and asset inventories. Alan has worked in executive capacities in managerial, human resources and staffing services since 1992. Alan earned his B.A. in Business Management and Marketing from the University of Tennessee. He holds the Senior Professional in Human Resources (SPHR) credential from the Human Resources Certification Institute (HRCI).


Christie Stump

Managing Director, Healthcare Consulting


(888) 376-1082 x 12

Christie is responsible for managing key consulting services, including coding review, clinical documentation improvement, regulatory compliance and risk management. She has vast experience in healthcare operations management, strategic planning, and business process improvement. Christie holds the Certified Professional Coder (CPC) credential from the American Association of Professional Coders (AAPC). She earned her Masters in Healthcare Administration from UNC at Chapel Hill and received her B.S. from Wake Forest University School of Business.


Sarah Baguley

Managing Director, Healthcare Consulting


(888) 376-1082 x 14

Sarah is responsible for managing key consulting services, including coding review, clinical documentation improvement, regulatory compliance and risk management. She has extensive experience in clinical and molecular research and earned her Masters of Science in Pharmacology from Keble College, Oxford University (UK). Sarah holds the Certified Professional Coder (CPC) credential from the American Association of Professional Coders (AAPC).


Dianne Neely

Senior Healthcare Consultant


(888) 376-1082 x 6688

Dianne is responsible for operational support in the areas of compliance program development and administration, OSHA site assessments, risk assessments, human resources and acquisition due diligence. She has vast experience in dermatology, private equity, healthcare human resources and legal services. Dianne earned her Masters degree in Management from the George Washington University and holds credentials as Certified in Healthcare Compliance (CHC) from the Compliance Certification Board (CCB), Senior Professional in Human Resources (SPHR) from the Human Resources Certification Institute (HRCI), and Lean Six Sigma (Legal Lean Sigma Institute) certifications.

Madi Washington_final

Madison Washington

Coding, Billing and Clinical Documentation Specialist


(888) 376-1082 x 6684

Madi is responsible for performing review of claims and medical records to assess the accuracy and quality of clinical documentation and the related third party billing. In addition to her review work, she provides recommendations to clients to support improvement of clinical documentation. Madi earned her Associate of Arts degree from Pellissippi State Technical Community College in Knoxville, TN. She holds Certified Professional Coder (CPC) and Certified Professional Coder in Dermatology (CPCD) credentials from the American Association of Professional Coders (AAPC).

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Kaye Hannah

Project Coordinator


(888) 376-1082 x 11

Kaye is responsible for coordinating multiple compliance projects. She has worked in the healthcare field in multiple capacities. Kaye has worked with healthcare organizations with as many as 200 physicians.


Mary Fields

Project Coordinator


(888) 376-1082 x 5

Mary is responsible for compiling and coordinating the flow of documents for coding and billing services. She has completed coding related training in all medical specialties. Mary is a graduate of Southern Nazarene University with a Bachelor of Science in Organizational Leadership.

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Camryn Duncan

Project Coordinator


(888) 376-1082 x 6686

Camryn is responsible for coordinating compliance projects and compiling and coordinating the flow of documents for coding and billing services. She earned her Associates degree in Science at Pellissippi State Technical Community College and is pursuing her Bachelors Degree at The University of Tennessee.


Heather Campbell

Marketing and Administrative Coordinator


(888) 376-1082 x 6

Heather is responsible for coordinating marketing, business development and administrative projects. She earned her Bachelors Degree in Music Business Management and Entrepreneurship at The Berklee College of Music. Additionally, Heather holds Certified Dermatology Coder (CDC) credentials.

Our Team's Industry Credentials

Contact Us

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